Frequently Asked Questions
Last updated 2026-10-16 · Draft — pending legal review
What is Hotel Lobby?
Upload two face photos and get a short AI video of both people in an orange hotel-lobby style duo scene.
What photos work best?
Clear, front-facing, well-lit photos of one adult per photo. JPG, PNG, or WebP, up to 10 MB.
Can I use photos of other people?
Only with their explicit permission. See the Acceptable Use Policy.
How long does it take?
Usually a few minutes. You'll see progress on the job page.
What if generation fails?
Credits reserved for a failed video are returned automatically.
How long are videos kept?
About 7 days. Download anything you want to keep.
Why is there a watermark?
All output is AI-generated and labeled so it can't be mistaken for real footage.